General terms and conditions of business

General terms and conditions with customer information

1. Scope
2. Conclusion of the contract
3. Right of withdrawal
4. Prices and Payment Terms
5. Delivery and shipping conditions
6. Liability for Defects
7. Applicable Law

1. Scope

1.1. These General Terms and Conditions (hereinafter "GTC") of "Tayfun Öner" (hereinafter "Seller") apply to all contracts concluded between a consumer or entrepreneur (hereinafter "Customer") and the Seller regarding the goods and/or services presented by the Seller in its online shop. The inclusion of the Customer's own terms and conditions is hereby rejected, unless otherwise agreed.

1.2. These terms and conditions apply accordingly to the purchase of vouchers, unless expressly stipulated otherwise.

1.3. For the purposes of these Terms and Conditions, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their self-employed professional activity. A business entity, for the purposes of these Terms and Conditions, is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the exercise of its commercial or self-employed professional activity.

2. Conclusion of the contract

2.1. The product descriptions contained in the seller's online shop do not constitute binding offers on the part of the seller, but serve as an invitation to the customer to submit a binding offer.

2.2. The customer can submit the offer via the online order form integrated into the seller's online shop. After placing the selected goods and/or services in the virtual shopping cart and completing the electronic ordering process, the customer submits a legally binding offer to purchase the goods and/or services contained in the shopping cart by clicking the button that completes the order process. 

2.3. The seller may accept the customer's offer within five days.

- by sending the customer a written order confirmation or an order confirmation in text form (fax or email), whereby the receipt of the order confirmation by the customer is decisive, or 

- by delivering the ordered goods to the customer, whereby the receipt of the goods by the customer is decisive in this respect, or

- by requesting payment from the customer after they have placed their order. 

If several of the aforementioned alternatives exist, the contract is concluded at the point in time when one of the aforementioned alternatives first occurs. If the seller does not accept the customer's offer within the aforementioned period, this is considered a rejection of the offer, with the consequence that the customer is no longer bound by their declaration of intent.

2.4. The period for accepting the offer begins on the day after the offer is sent by the customer and ends at the end of the fifth day following the sending of the offer.

2.5. When submitting an offer via the seller's online order form, the contract text is saved by the seller and sent to the customer in text form (e.g., email, fax, or letter) along with these Terms and Conditions after the order has been placed. However, the contract text can no longer be accessed by the customer via the seller's website after the order has been placed.

2.6. Before submitting a binding order via the seller's online order form, the customer can continuously correct their entries using standard keyboard and mouse functions. Furthermore, all entries are displayed again in a confirmation window before the binding order is submitted and can also be corrected there using standard keyboard and mouse functions.

2.7. The German language is the only language available for concluding the contract.

2.8. Order processing and communication generally take place via email and automated order processing. The customer must ensure that the email address provided for order processing is correct so that emails sent by the seller can be received at that address. In particular, if using spam filters, the customer must ensure that all emails sent by the seller or by third parties commissioned by the seller for order processing can be delivered.

3. Right of withdrawal

Consumers generally have a right of withdrawal. Further information regarding the right of withdrawal can be found in the seller's cancellation policy.

4. Prices and Payment Terms

4.1. Unless otherwise stated in the seller's product description, the prices quoted are total prices including statutory VAT. Any additional delivery and shipping costs will be specified separately in the respective product description.

4.2. The customer has various payment options available, which are specified in the seller's online shop.

4.3. If advance payment is agreed, payment is due immediately after conclusion of the contract.

4.4. When selecting the payment method "PayPal", payment processing is handled by the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal Terms of Use, which can be viewed at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full . This requires, among other things, that the customer opens a PayPal account or already has one.

5. Delivery and shipping conditions

5.1. Goods are regularly delivered by mail to the delivery address specified by the customer. For processing the transaction, the delivery address specified in the seller's checkout process is decisive. However, if PayPal is selected as the payment method, the delivery address registered with PayPal by the customer at the time of payment is decisive.

5.2. If the shipping company returns the shipped goods to the seller because delivery to the customer was not possible, the customer shall bear the costs of the unsuccessful shipment. This does not apply if the customer is not responsible for the circumstances that led to the impossibility of delivery or if the customer was temporarily prevented from accepting the offered service, unless the seller had notified the customer of the service a reasonable time in advance.

5.3. Self-collection is not possible for logistical reasons.

6. Liability for Defects

The statutory warranty for defects applies.

7. Applicable Law

All legal relations between the parties shall be governed by the laws of the Federal Republic of Germany, excluding the laws on the international sale of goods. For consumers, this choice of law applies only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the state in which they have their habitual residence.