Important: 

The cancellation policy applies only to unopened candy. 

Cancellation policy

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (Miralina GmbH, Wevelinghoven 28a, 41334 Nettetal, Germany, telephone: +4915792492180 (WhatsApp or email preferred), email: selam@miralina.de) by means of a clear statement (e.g., a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but this is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to Miralina GmbH, Wevelinghoven 28a, 41334 Nettetal, Germany, immediately and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties, and functionality.

Address for returns

Miralina's Halal Sweets

Wevelinghoven 28a

41334 Nettetal

Sample withdrawal form

If you wish to cancel the contract, please fill out this form and send it back to us.

To

Miralina GmbH
Wevelingoven28a
10969 Berlin
Email: selam@miralina.de

I/we hereby revoke the contract concluded by me/us for the purchase of the following goods (description, order number and price, if applicable):

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Ordered on (date):

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Received on (date):

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Name and address of the consumer:

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Date:

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Customer signature (only for written revocation):

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